Your discovery
A few short conversations. Then numbers you can act on.
You tell us how the work gets done. We show you which part of it is costing the most, what fixing it would be worth, and the one change we would make first. You decide what happens next.
Step by step
What happens, in order.
Most of it happens on your schedule, in short sittings from your own browser. A person at Iron Rod Systems reviews everything before it reaches you.
We agree to start
After a first call we email you a personal link. It is yours alone and brings you back to where you left off.
We both sign a confidentiality agreement
A mutual NDA, already signed on our side. Nothing is asked of you before it is in place.
You talk it through
An AI interviewer asks how the work gets done and follows up on what you say: how often, how long, who does it, what goes wrong. It always tells you it is an AI. Prefer to type? You can.
About 10 minutesYour team fills in the detail
Hand an area to the colleague who knows it best. They get their own link and a conversation about their part of the work. You can also share documents or record your screen to show how something is done.
About 20 minutes eachYou check what we heard
We send back a plain summary of how the work gets done today. You correct anything that is off before we build on it.
About 5 minutesWe walk you through the findings
On a call we go through each opportunity: what it costs you now, and what changing it would save.
You get one scoped proposal
For the change most worth making first. Read it, comment on it, pass it to whoever signs, and sign online if you want to go ahead.
What you get
Three things you keep, whatever you decide.
What we heard
How the work gets done today, in plain words, checked by you.
Where the time goes
The costly, repetitive work ranked by what fixing it would be worth. Every number is worked out from what you and your team told us, and you can see how.
One clear next step
A scoped proposal for the first change, with a fixed fee. If a simpler fix would serve you better than AI, that is what we recommend.
Why start here
The expensive work crosses your systems.
The AI built into each of your software products only works inside that product. The work that costs you most usually crosses several: a quote that touches the CRM, the accounting system, email and a spreadsheet.
We find that work and prove what it costs before anyone proposes building anything, so you never buy a project you do not understand.
What to have handy
- Rough volumes. How many orders, jobs or requests in a normal week.
- The names of your tools. The systems and spreadsheets the work runs through.
- One recent example. Something that went wrong or took far too long.
No preparation beyond that. "I don't know" is a fine answer; we will ask who does.
Questions people ask
Before you start.
Am I talking to a person?
No. The interviewer is an AI and says so at the start of every session. A consultant at Iron Rod Systems reads what comes out of it, reviews every finding, and is the person you talk to on the calls.
Do I have to use my voice?
No. You can type your answers instead, and switch between the two whenever you like.
What if I don't know the answer?
Say so. The interviewer will ask who does, and you can hand those questions to that colleague from your page.
Who sees what I say?
The Iron Rod Systems team working on your discovery. If a colleague invited you, your answers are shared with that person. It is all covered by the NDA.
Is my information used to train AI?
No. The services that process it for us are not allowed to use it to train their models.
What happens to the recordings?
Voice and screen recordings are deleted within a week of your discovery closing. You can ask us to delete everything at any time.
Am I committing to buy anything?
No. The discovery ends with a proposal. Whether to go ahead is your decision.
I lost my link.
Go to the customer portal and enter the email your invitation went to. We will send a fresh one.
Draft for legal review. Not yet in effect.
Privacy notice
This notice covers the Iron Rod Systems discovery portal. Iron Rod Systems LLC runs it.
What we collect
- Your name, work email, title and company, given to us by you or by the colleague who invited you.
- Your answers: typed text, voice recordings and their transcripts.
- Documents and screen recordings you choose to share.
- A record of what you signed, with the date, time, internet address and browser.
- Basic activity, such as when you opened your link, so we know where your discovery stands.
How we use it
Only to carry out your company's discovery: to understand how the work gets done, assess where it could be improved, and prepare findings and a proposal. We do not sell it or use it for advertising.
Who processes it
We use service providers bound by confidentiality and data protection terms: Cloudflare (hosting and storage, in the United States), ElevenLabs (the voice interviewer) and Anthropic (transcription and analysis with Claude). None of them may use your information to train their models.
Who sees it
The Iron Rod Systems team working on your discovery. If a colleague invited you, your answers are shared with that person. Anything you ask us to keep from your own company's report, we keep to ourselves.
How long we keep it
Voice recordings are deleted within a week of your discovery closing. Other material is kept while we work with your company and deleted on request, within 30 days, except copies the law requires us to keep or that sit in routine backups.
What we ask you not to share
Patient health records, payment card numbers, or other regulated records, and personal details of your customers or employees beyond what is needed to describe the work.
Your choices
You can stop at any time, ask to see what we hold about you, ask us to correct it, or ask us to delete it. Reply to any email from us, or write to start@ironrodsystems.ai.
Draft for legal review. Not yet in effect.
Terms of use
These terms cover use of the Iron Rod Systems discovery portal, run by Iron Rod Systems LLC. Where a signed agreement between your company and us says something different, the signed agreement applies.
Your personal link
Your link is for you alone. Do not forward it. If a colleague should take part, invite them from inside the portal so they get their own link. Tell us if you think someone else has used yours.
The AI interviewer
The interviewer is an AI and says so. Sessions are recorded and transcribed, with your consent, so that we can work from what you actually said. You can type your answers instead.
Confidentiality
Information exchanged through the portal is covered by the mutual non-disclosure agreement your company signs before discovery begins.
What our findings are
Assessments, estimates and proposals are recommendations based on what we were told. Estimated savings are estimates, not guarantees. Your company makes its own business decisions.
Acceptable use
Share only information you are allowed to share. Do not upload regulated records, anything unlawful, or anything meant to disrupt the service.
Changes and law
We may update these terms and will show the date when we do. They are governed by the laws of the State of Utah.